Chargebacks911 achieves 98% automation milestone for AI-powered robots

Chargebacks911 achieves 98% automation milestone for AI-powered robots

Tampa Bay, Florida – (work wire) –911 chargebackToday, the leading specialist dispute technology company that manages chargeback processing for the largest global e-commerce companies as well as the world’s financial institutions, celebrates achieving the milestone of full automation with its artificial intelligence (AI) robotic simulator. The software adapts dynamically through learned behaviors and algorithms, dramatically improving response times and improving data-driven decisions about the representation of recharges, pre-arbitration, and responses.

With Chargebacks911’s data call center, these integrations and runs provide the same streamlined connectivity as traditional API requirements but for a fraction of the upfront effort. Based on their latest assessment, the behavior gained over the nearly decade since the proprietary communication tool was first developed, boasts technological breakthroughs that have resulted in 98% off-the-shelf automation – an industry first and a nearly 20% increase over the course of the 12 last month alone.

The problem of chargebacks is rapidly increasing at an exponential rate and merchants simply cannot ignore this problem. Even if the volume of chargebacks remains flat for the next year, current data suggests that global costs of managing this flow will simply reach $117.47 billion by 2023. Due to the dynamic nature of payments and ever-evolving data sets, traditional IT resources are in short supply. As a prescription to support merchants in addressing the growing complexities and challenges of dispute management, ground-breaking technology must continue to innovate. Chargebacks911 continues to elevate this effort, making it possible for virtually any stakeholder to seamlessly transition, from old to new.

Eric Derasby, Chief Product Officer at Chargebacks911He says, “Our mission has always been to develop the best technological innovations to fix the chargeback process, help merchants mitigate losses, recover chargeback costs and save time. One of the keys to achieving this is using the power of AI-powered robots, which dramatically increase automation. Without the daunting burden of more complex integrations. This in turn enhances decision speed for all involved, improving the customer experience in all aspects. We are proud of achieving our industry number one goal for our customers which is one we continue to push forward.”

Monica Eaton Cardone, Founder of Chargebacks911he says: “Our unified platform has become a popular concept in the marketplace, which has served us well for inspiring continuous innovation. While some service providers offer limited options, or rely heavily on manual resources; our motto is to ‘Challenge the Status Quo’. It’s never about finding a better version. From the old way of doing things, or conforming to an easily accepted standard. For us, innovation is about creating something new, that is truly better, faster, smarter, multidimensional, and ultimately scalable.”

Automation is changing the world and the automation of chargeback management is at the core of Chargebacks911’s DNA. By continuing to enhance its technology portfolio, it is now at 98% – meeting its target originally targeted for the end of 2022 and continuing to lead the industry in the process.

To learn more about Chargebacks911, visit:


About Chargebacks911

Founded in 2011, Chargebacks911 is the first global company entirely dedicated to mitigating chargeback risk and eliminating chargeback fraud. As leading innovators in the industry, Chargebacks911 is credited with developing the most effective strategies to help businesses manage conflict and reduce loss in various industries and sectors within the payments industry.

Chargebacks911 provides comprehensive, highly scalable SaaS solutions for chargeback management, service processing, and fraud strategy management. The company helps reduce the negative impact of chargebacks and provides real-time API connectivity and insights, thereby improving revenue retention using data-driven technology to help ensure sustainable growth for each payment channel member.

Chargebacks911’s unparalleled class experience and patented Intelligent Source Discovery (ISD™) technology identifies the true source of a chargeback, automatically handles fraudulent disputes, protects reputation, monitors feedback 24/7 and provides insight into fraud prevention in the future proactively.

About Fi911

Fi911 supports financial institutions with innovative back office automation technologies created specifically for banking and financial institutions. By supporting direct connections between financial institutions and their ecosystems, the company’s suite of scalable payment products offers features ranging from fast and flexible merchants to highly transparent and feature-rich customer portals.

Fi911’s DisputeLab™ service helps resolve chargeback disputes faster and more efficiently by leveraging next-generation technology that leverages a powerful base engine and highly scalable microservices that are specifically designed to optimize every step in the dispute cycle. The company’s unified platform also provides tools for threat detection, compromise, risk management, and the ability to generate commissions and ISO payments directly through the system.

Created by the Chargebacks911® conflict experts, Fi911 provides global scope and expertise, customized training and support from recognized industry leaders.

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