NICE has been selected as a 2022 Peak Matrix leader for robotic process automation for the Everest range

NICE has been selected as a 2022 Peak Matrix leader for robotic process automation for the Everest range

NICE RPA scores highly on both ‘Visibility and Ability’ as well as the ‘Market Impact’ pillar of the RPA Rating of Leading Analysts

Hoboken, NJ, December 05, 2022– (working wire) –Nice (NASDAQ: NICE) Announced today that NICE RPA (Robotic Process Automation) has been recognized as a ‘leader’ in the Everest Group’s PEAK Matrix® Robotic Process Automation (RPA) assessment 2022. The report recognizes NICE as one of the top providers of RPA by clients across key industries and major geographic regions. click here Access a free copy of this report.

NICE RPA provides an integrated automation platform that brings people and bots together. NICE’s supervised and unsupervised automation solutions enable organizations worldwide to increase productivity, reduce errors and increase efficiency. NICE also offers NEVA Discover, NICE’s artificial intelligence (AI) automation solution, which as stated in the report, “gives insight into how employees carry out tasks and processes on their desktop computers, enabling organizations to detect inefficiencies and highlight Highlight opportunities for improvement, either through process automation, employee training, or process improvement.” The report also noted that the capabilities of NICE RPA attended as well as the stability and reliability of the NICE platform were highlighted by NICE clients as strengths along with the ability to solve any problem effectively and quickly.

The honor joins NICE’s previous recognition this year when NICE was also named a leader in the Everest Group’s PEAK Matrix® assessment of mission mining products 2022.

“NICE has consolidated its position as a leader in RPA products from the Everest suite, PEAK Matrix® 2022, underpinned by its strong vision, depth and breadth of product capabilities, increased investments in product improvements and innovation, and thought leadership in RPA,” Amardeep Modi, Vice President, Everest Group. “The ability to integrate RPA with task mining through NEVA Discover to enable faster time to value, advanced RPA capabilities with conversational interfaces, focus on product support, and strong year-over-year revenue growth are some of the key factors that have contributed to its positioning.”

Barry Cooper, Head of CX Division, NICEHe said: “We are delighted to be recognized as a leader in this assessment, demonstrating NICE’s excellence in robotic process automation. Automation plays a key role in leveraging today’s digital workforce, automating low-value tasks and increasing manpower. With NICE RPA, we It empowers the employee experience to take the customer experience to the next level.”

click here Get the full report for free.

about nice
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the world to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud-native customer experience platform, CXone is a global leader in AI-powered self-service and agent-assisted CX software for the call center – and beyond. More than 25,000 organizations in more than 150 countries, including more than 85 Fortune 100 companies, partner with NICE to transform – and elevate – every customer interaction. www.nice.com

Brand note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE labels, please see: www.nice.com/nice-trademarks.

Forward-looking statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including Mr. Cooper’s statements, are based on the current beliefs, expectations and assumptions of Nice Management Limited (the “Company”). In some cases, such forward-looking statements may be identified by terms such as “believes,” “expect,” “seeks,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” or “plan.” Estimate” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause actual results or Company performance to differ materially from those described herein, including but not limited to the effect of changes in economic and business conditions, including as a result of the COVID pandemic. -19 Competition Successful implementation of the company’s growth strategy The success and growth of the company’s SaaS business in the cloud Changes in technology and market requirements Declining demand for the company’s products Inability to develop and introduce new technologies, products and applications in a timely manner Difficulties or delays in absorbing and integrating acquired processes, products, technologies, and employees; loss of market share; inability to maintain certain marketing and distribution arrangements; company dependence on external cloud computing platform providers, hosting facilities, and service partners; or cybersecurity attacks or other security breaches d company; the effect of newly enacted or amended laws, regulations or standards on the Company and our products and many other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (“SEC”). For a more detailed description of the risk factors and uncertainties affecting the Company, refer to the Company’s reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements in this press release were made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

View source version on businesswire.com: https://www.businesswire.com/news/home/20221205005087/ar/

Contacts

The company’s media contact
Christopher Irwin-Dudek, +1 201561 4442, ET, chris.irwin-dudek@nice.com

Investors
Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Omri Arens, +972 3763 0127, CET, ir@nice.com

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